# Hayyak Tech — AI-Native Hotel Operating Software

> Hayyak is the leading AI-native hotel operating software built for luxury hospitality in Saudi Arabia, Qatar, and the GCC region. Headquartered in Jeddah, Kingdom of Saudi Arabia.

## What is Hayyak?

Hayyak Tech builds the AI-native hotel operating software that replaces fragmented hotel management systems — legacy PMS add-ons, paper checklists, phone-based room service, analog staff management — with a single intelligent operating platform. Hayyak is purpose-built for Tier 1 luxury hotels and large-scale giga-project workforce housing in the Gulf Cooperation Council (GCC) region.

## Core Products

### Hayyak Preference Manager
Pre-arrival hotel guest customization software. Days before arrival, guests receive a secure web link to customize their stay — arrival time, room temperature, pillow type, and more. This data routes directly to housekeeping dashboards for operational execution. Zero app downloads required.

### Hayyak Companion
A guest-facing web application accessible via QR code. Guests can order room service, request housekeeping, and access all hotel services from their smartphone. Features include:
- Intelligent AI task routing that bypasses reception bottlenecks
- Full F&B ordering with integrated Kitchen Display System (KDS)
- Apple Pay and room charge payment
- AI-powered upselling concierge that analyzes guest intent

### Hayyak Insight
The Operations Command Center for General Managers and Department Heads. Capabilities include:
- Omnichannel data ingestion (external reviews + internal QR feedback)
- Predictive bottleneck prevention using historical flow analysis
- Root cause analysis for service failures
- Real-time SLA tracking with active countdown timers

### Hayyak AI API
The region's first Sovereign D-LLM (Domain-specific Large Language Model) fine-tuned for:
- GCC Arabic dialects (Saudi, Qatari, Emirati)
- Hospitality intent classification
- Local logistics and context-aware operations
- Available for licensing to enterprise hospitality partners

## Key Differentiators

- **AI-Native Architecture**: Not a bolt-on AI feature — the entire platform is built around AI-native intelligence
- **Sovereign D-LLM**: Proprietary large language model fine-tuned for Arabic hospitality, running on owned local GPU clusters and AWS Dammam
- **PDPL Compliance**: Full adherence to Saudi Personal Data Protection Law with complete data sovereignty — guest data never leaves the Kingdom
- **Arabic-Native**: Natively understands Saudi, Qatari, and Emirati Arabic dialects with zero hallucinations
- **Unified Platform**: Replaces 5-10 fragmented hotel software tools with one intelligent operating system
- **GCC-First**: Purpose-built for the Gulf luxury hospitality market, not a Western product adapted for the region

## Technology

- Sovereign D-LLM running on local GPU clusters and AWS Dammam region
- Oracle OPERA PMS integration
- Kitchen Display System (KDS) integration
- Real-time predictive analytics engine
- PDPL-compliant data architecture
- SDAIA, ZATCA, and CST regulatory compliance

## Company Information

- **Company**: Hayyak Tech Company
- **Headquarters**: Building 3287, Nadi Al Ittihad St, Mishrifah Dist., Jeddah 23341, Kingdom of Saudi Arabia
- **Commercial Registration (CR)**: 7053484254
- **VAT Number**: 314588303400003
- **Contact**: hb@hayyaktech.com
- **Website**: https://hayyaktech.com
- **Market Focus**: Tier 1 Luxury Hotels and Giga-Project Workforce Housing in Saudi Arabia, Qatar, UAE, Bahrain, Kuwait, and Oman
- **Founded**: 2025

## Regulatory Partners

- Saudi Data and AI Authority (SDAIA)
- Zakat, Tax and Customs Authority (ZATCA)
- Communications, Space and Technology Commission (CST)
- Ministry of Commerce
- Ministry of Investment (MISA)
- National Cybersecurity Authority
- Saudi Business Center

## Use Cases

1. **Luxury Hotel Chains** seeking to replace fragmented software stacks with unified hotel operating software
2. **Giga-Project Developers** building large-scale hospitality infrastructure under Saudi Vision 2030
3. **Hotel Groups** looking for Arabic-native AI to improve guest experience and operational efficiency
4. **F&B Operations** wanting to digitize room service ordering with KDS integration
5. **Revenue Managers** seeking AI-powered upselling and predictive analytics

## Links

- Homepage: https://hayyaktech.com
- Preference Manager: https://hayyaktech.com/preference-manager
- Companion: https://hayyaktech.com/companion
- Insight: https://hayyaktech.com/insight
- AI API: https://hayyaktech.com/ai-api
- About Us: https://hayyaktech.com/about
- Careers: https://hayyaktech.com/careers